Client Portal Guides

Empowering Minds Counseling uses SimplePractice as their practice management software. SimplePractice is a HIPAA-compliant and HITRUST certified Electronic Health Record (EHR) platform. We make every effort to be convenient for clients and/or guardians with access to a personal, secure portal that allows electronic form completion, appointment and account management, and secure messaging. 

If you need assistance with the portal, please call our office or review the guides below. 

Complete Guide to the Client Portal (full guide, including all sections below)

  1.  Logging In 
  2.  Secure Messaging
  3.  Requesting Appointments
  4.  Billing & Payments

Portal App

We do offer Telehealth appointments so clients can meet with their clinician from a desktop, laptop, tablet, or mobile device if unable to attend appointments in person. 

Getting Started with Telehealth

Tips for success with Telehealth:

  • Be patient for your provider if there is a slight delay for them to join.
  • Join the video appointment a few minutes early to test your settings and internet connection.
  • To use a smartphone to join a video appointment, you must first... 
    • download the Telehealth by SimplePractice app, or
    • download the SimplePractice Client Portal app
  • If you need to cancel or have questions, please call the office or message your provider through the portal.

For more information about SimplePractice Telehealth please visit Telehealth FAQs for Clients

SimplePractice Client Portal Login

Talk with our Client Care Coordinator to start your journey!

Call Us!
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Administrative Hours- Phone

Monday - Friday:

9:00 am - 5:00 pm

Saturday, Sunday:


Appointments Available- **based on provider

Monday, Sunday:



8:00 am - 5:00 pm


10:00 am - 7:00 pm

Thursday, Friday:

8:00 am - 8:00 pm


9:00 am - 5:00 pm

New clients, get started by submitting a form that provides us basic information about your needs. We will then contact you within 48 Administrative Hours to schedule an appointment. 

New Client Application